Investigations

Did you buy jewelry on “sale” from SuperJeweler?

SuperJeweler advertises near-constant “sales” and limited-time discounts that may not reflect real price cuts. If you bought jewelry from SuperJeweler in California, you may be able to recover money, even if you liked what you bought.

This may apply to you if:

  • You bought jewelry from SuperJeweler.com within the past three years.
  • You are a California resident.
  • The item was advertised as on sale or discounted when you bought it.
  • You have a receipt, order confirmation email or other proof of purchase.

Join our investigation by filling out a short form.

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Information on this page is for your information and is not legal advice. While any information you submit to us is held confidentially, we are not your attorneys until we sign an attorney-client agreement.

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What are we investigating?

Janove PLLC is investigating whether SuperJeweler misled shoppers by advertising continuous “sales” and limited-time discounts that may not reflect genuine price reductions.

A discount only means something if the “original” price is real. When a store shows a crossed-out price it rarely or never charged, or runs a “limited-time” sale that never ends, shoppers believe they’re getting a bargain and may pay more than they otherwise would have.

California law limits when a store can advertise a former price, and its consumer protection laws let shoppers seek money back when they paid for a deal that wasn’t real. If you bought jewelry from SuperJeweler, fill out the form below and keep your order confirmation.

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FAQs

About This Investigation

What counts as a fake sale?

A fake sale is a discount measured against a price the store rarely or never actually charged. If an item is almost always “on sale,” the sale price is really the regular price, and the advertised savings don’t exist.

What proof of purchase do I need?

An order confirmation email, a receipt, or a card or PayPal statement showing your SuperJeweler purchase. You can upload it in the form or email it to clientcare@janove.law.

What does a Class Representative do?

The class representative represents the interests of a "class" of everyone similarly affected by a harm. If you become the class representative:

  • your name will appear in the court filings
  • you may have to submit evidence or swear to certain facts
  • you will need to review documents in this case and actively confer with your attorneys
  • you may have your deposition taken
  • you may need to attend court hearings and trial
About Class Actions

What is a class action lawsuit?

A class action is when a few individuals sue a company on behalf of many others—sometimes thousands.

What can a class action do to help?

When companies break laws in ways that hurt consumers, it can feel like there's no way to fight back. But by combining force through a class action, consumers can achieve an economy of scale and prosecute their interests. And they can win, forcing the companies to change their behavior or pay back damages, or both.

How long does a class action take?

It is hard to predict. Sometimes class actions settle and end very quickly, within a few months. The rare class action that goes all the way to a trial can last a few years.

What is a class representative?

Class representatives sue the defendant on behalf of everyone else. They are "named" in the lawsuit and work closely with their attorneys to prosecute the case. If the case requires it, class reps will have to swear to facts, share documents related to their claims, be deposed, or testify at trial, among other things.

Do I have to pay anything out of pocket?

No. You do not pay anything out of pocket. We only get paid if we win or settle your case. Our fee comes from the result, not from you.

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