Do you get emails about fake sales or promos?

Certain states have laws that let residents recover money for marketing emails with false or misleading subject lines. If you have received emails like that you may be able to seek compensation.

This may apply to you if:

You received a marketing email with a subject line announcing a deadline, a "final day," or a limited-time discount.
The sale or offer was still running after that deadline passed.
You still have the emails in your inbox.

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What are we investigating?

Some state laws, such as Washington's Commercial Electronic Mail Act, prohibit various sorts of false or misleading statements commercial emails. In April 2025, the Washington Supreme Court held in Brown v. Old Navy that the prohibition reaches any false or misleading statement in a subject line. That means that the law now prohibits many more false statements, including the very common fake "sale."

If you have emails like these, keep them in your inbox and contact us.

Examples include: ‍

The Forever Discount. “Members get 20% off everything!” sounds like a special deal, but when that same 20% runs every day of the year and applies to anyone who shops, the email has sold you an exclusivity that never existed. The discount describes the regular price.

The Fake Emergency. “LAST CHANCE — Sale Ends Tonight!” or “Only 3 Left!” These subject lines try to make you feel like you have to act fast. But often the sale starts over tomorrow, and there were never only 3 left. They want you to panic-click before you have time to think.

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About Class Actions

What is a class action lawsuit?

A class action is when a few individuals sue a company on behalf of many others—sometimes thousands.

What can a class action do to help?

When companies break laws in ways that hurt consumers, it can feel like there's no way to fight back. But by combining force through a class action, consumers can achieve an economy of scale and prosecute their interests. And they can win, forcing the companies to change their behavior or pay back damages, or both.

How long does a class action take?

It is hard to predict. Sometimes class actions settle and end very quickly, within a few months. The rare class action that goes all the way to a trial can last a few years.

What is a class representative?

Class representatives sue the defendant on behalf of everyone else. They are "named" in the lawsuit and work closely with their attorneys to prosecute the case. If the case requires it, class reps will have to swear to facts, share documents related to their claims, be deposed, or testify at trial, among other things.

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